Key Withdrawal Facts — At a Glance
| Detail | Info |
|---|---|
| Minimum withdrawal | ₹2,000 |
| Processing time | 6 hours to several business days |
| KYC required | Yes — mandatory before first withdrawal |
| Available methods | UPI, PhonePe, Paytm, IMPS, Bank Transfer, USDT |
| Max bank accounts | 2 cards/accounts can be added |
| Wagering | Bonus funds must clear wagering before withdrawal |
| Support | Live Chat 24/7, WhatsApp, Telegram |
KYC Verification — Complete This Before Your First Withdrawal
Crickex requires KYC (Know Your Customer) verification before processing any withdrawal. This is standard practice for all licensed betting platforms — it confirms your identity, age (18+), and that the account belongs to you.
KYC is a one-time process. Once verified, you can withdraw without repeating it. Here is how to complete it:
- Log in to your account and click your avatar in the top-right corner.
- Go to the Personal Info tab in your account settings.
- Enter your personal details — full legal name, date of birth, and other required fields.
- Upload verification documents if prompted — typically a government-issued ID (Aadhaar, PAN card, passport) and possibly a selfie or proof of address.
- Submit and wait for approval — Crickex reviews KYC submissions. Processing can take a few hours. You will receive a notification when approved.
How to Withdraw from Crickex — Step by Step
- Log in to your Crickex account — via the login page or app. Make sure KYC is already complete.
- Click the Deposit button in the top-right corner of the dashboard, then find and click the Withdrawals tab.
- Choose your withdrawal method — select UPI, PhonePe, Paytm, IMPS, bank transfer, or USDT. It is recommended to use the same method you deposited with, as this speeds up verification.
- Enter withdrawal amount — minimum ₹2,000. Check that your real-money balance is sufficient and that any active bonus funds have cleared their wagering requirements.
- Enter payment details — provide your UPI ID, bank account number and IFSC, or crypto wallet address depending on the method selected.
- Click Confirm — this submits the withdrawal request. You will receive a confirmation notification. Processing begins immediately.
Withdrawals are typically processed within 6 hours, but can take up to several business days during high-volume periods or for first-time withdrawals requiring additional review.
Withdrawal Times by Method
| Method | Min Withdrawal | Processing Time |
|---|---|---|
| UPI | ₹2,000 | 6 hours average |
| PhonePe | ₹2,000 | 6 hours average |
| Paytm | ₹2,000 | 6 hours average |
| IMPS | ₹2,000 | 6 hours to 1 business day |
| Bank Transfer | ₹2,000 | 1–3 business days |
| USDT TRC20/ERC20 | ₹2,000 equiv. | Blockchain confirmation + processing |
First-time withdrawals from an account sometimes take longer as Crickex may conduct additional security checks. Subsequent withdrawals are typically faster once your account history is established.
Why Is My Withdrawal Not Processing?
If your withdrawal is pending or has been delayed, check these common causes:
| Problem | Cause | Fix |
|---|---|---|
| KYC not completed | Withdrawal requires verified identity | Complete KYC in account settings → personal info tab |
| Wagering not met | Bonus funds not cleared | Check bonus status in Promotions tab; complete wagering or forfeit bonus |
| Incorrect payment details | Wrong UPI ID, IFSC, or account number | Edit payment details in account settings before resubmitting |
| Pending review | First withdrawal or large amount triggers manual review | Wait 1 business day; contact Live Chat if still pending |
| Account limit reached | 2-card/account limit on file | Remove an old account and add the correct one |
| Technical issue | Temporary platform issue | Try again in 30 minutes or contact Live Chat |
Contact Crickex Live Chat (24/7) or WhatsApp/Telegram support with your withdrawal transaction ID for direct assistance.
Bonus Funds and Withdrawals
Only your real-money balance can be withdrawn at any time — there is no restriction on withdrawing your own deposited funds. Bonus funds, however, must meet wagering requirements before they become part of your withdrawable balance.
If you have an active bonus you have not yet wagered, you have two options: complete the wagering (bet the required amount in qualifying games), or forfeit the bonus to make the remaining balance fully withdrawable. Check the Promotions tab in your account to see the current wagering status of any active bonus.
For more on how bonuses and wagering work, see the Crickex Bonus guide.